Help Desk
Call us now 1300 793 341
Support
How We Support Your Agency
Customer Care Team
Our Australian based customer care team are highly trained to provide the technical or general support you need. For a fast & prompt service, you can contact our customer care team either by submitting a request through the Hubonline system or by calling our support centre directly on 1300 793 341.
Our live support hours are Monday to Friday 8.00 am to 7.00 pm
HubOnline Training Team
HubOnline offers a range of tailored training solutions to suit your requirements and effectively support and skill your office across using the HubOnline System and HubOnline Web Products.
Employing various training strategies, training can be delivered via multiple channels to provide expertise, flexibility and immediacy when it comes to supporting our clients.
Our Trainers will conduct a Training Needs Analysis with each client and through consultation, provide your office with the best options to upskill your team.
Technical Account Manager
Our Account Managers work closely with our HubOnline customers, ensuring they receive the best possible experience from day one.
In conjunction with our Account Management plan, they will ensure effective ongoing solution management to ensure that our customers are getting the most from their solution.